Zendesk CLO Shana Simmons: Empathy is the new superpower for AI leaders

Zendesk CLO Shana Simmons says AI success hinges on a privacy-first culture and governance. Empathy, character, and agency are the traits we’ll need in an AI-first world.

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 May 25, 2026  0  6
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Zendesk CLO Shana Simmons: Empathy is the new superpower for AI leaders
Zendesk CLO Shana Simmons says AI success hinges on a privacy-first culture and governance. Empathy, character, and agency are the traits we’ll need in an AI-first world.
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