'The real story there is we just changed too much too fast': Sonos CEO Tom Conrad explains what went wrong with the disastrous app update, what still bugs him about it, and how he's fixing things

'If I'm candid…' —Tom Conrad hopes to restore your trust in where Sonos is going

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 Mar 10, 2026  0  2
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'The real story there is we just changed too much too fast': Sonos CEO Tom Conrad explains what went wrong with the disastrous app update, what still bugs him about it, and how he's fixing things
'If I'm candid…' —Tom Conrad hopes to restore your trust in where Sonos is going
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