AI for transformation: How SAP’s Joule for Consultants reimagines project delivery

Presented by SAP

SAP’s AI solution, Joule, has already transformed how business users work — turning siloed data and tasks into intelligent, connected workflows. But consultants on SAP projects face a different set of needs: navigating complex implementations, evolving best practices, and the pressure to deliver faster. They need timely, expert-level guidance. They need an AI partner that can deliver accurate SAP knowledge in an instant. Enter SAP Joule for Consultants, purpose-built to help system integrators and consulting teams drive smarter, faster outcomes for their clients.

"The consultant's focus is not using our business applications — it’s to help implement those systems, perform upgrades, and at the largest scale, help our customers transform their on-premises SAP ERP to SAP Business Suite in the cloud," says Victor Alvarez, head of product marketing, Joule, at SAP. "Acting as a knowledge-grounded AI teammate, SAP Joule for Consultants delivers trusted answers at critical moments, guides design decisions, and keeps projects aligned with SAP’s latest best practices."

It can both compress timelines and improve project execution at every stage of delivery, resulting in a higher quality of service, he adds.

"Our customers want to complete their SAP projects as quickly as possible to realize the value of those initiatives sooner," Alvarez says. "SAP Joule for Consultants puts the most accurate and up-to-date information at the fingertips of the consultants and system integrators performing these projects. It helps consultants decide and act with agility, reduce overall costs, and shorten project timelines without sacrificing quality."

Building a better AI teammate

AI is no longer an option in consulting. It’s reshaping how projects are designed, delivered, and scaled. For SAP consulting practices, this shift is especially pronounced as SAP cloud transformation and implementation projects demand deep knowledge and expertise. AI can help surface knowledge in seconds, making consultants more productive and improving project outcomes. As a result, practice leaders are not considering whether to use AI, but which AI solution to put at the core of their delivery model.

What sets SAP Joule for Consultants apart is its underlying knowledge base. Any AI solution can generate an answer. What matters most is if the answer is accurate and can be trusted to guide project execution. SAP Joule for Consultants is grounded in SAP’s most authoritative, comprehensive, and up-to-date knowledge base. The knowledge base is expertly curated by SAP and includes exclusive content not available to third-party solutions or AI-enabled search engines.

“We recognized an opportunity to help our partners transform their consulting practices with the most reliable AI assistance available,” Alvarez says. “We’ve leveraged our expertise and vast set of non-public customer enablement content to ground SAP Joule for Consultants with the most complete, accurate, and trustworthy knowledge.”

For SAP consultants at every level

Consultants at all experience levels have traditionally spent enormous time searching for information before they can take the next step — whether it’s making an architectural decision that shapes an entire implementation or solving a specific, tactical issue.

All that research time is slashed to an extraordinary degree with SAP Joule for Consultants. By delivering expert-level answers drawn from a continually updated knowledge base, the solution helps consultants keep work moving and make smarter decisions that minimize rework.

"If you think about cloud transformation, there’s a huge return on investment,” Alvarez explains. “For SAP customers, this ROI goes beyond traditional cloud benefits to also unlock the AI innovations available in SAP Business Suite. SAP Joule for Consultants is part of our commitment to help our customers reduce time to value and achieve AI impact at scale."

Enabling SAP customers too

The solution isn't just for consultants; it’s also for the IT departments within SAP customers. Organizations don’t have the luxury of engaging a consultant for every SAP project — sometimes the work needs to, or can be, done in-house. So, in the same way that SAP Joule for Consultants enables consultants with expert-level knowledge, internal IT teams can benefit from on-demand answers and guidance to accelerate internally staffed projects.

"They can use SAP Joule for Consultants to access the knowledge needed to take on more complex projects too," Alvarez says. "That opens up more opportunity to engage system integrators on the more strategic and impactful projects.”

IT teams also benefit from elevated collaboration with their consulting partners. SAP Joule for Consultants helps bridge knowledge gaps that traditionally limit how much internal staff can contribute to and influence project outcomes.

"SAP Joule for Consultants makes customers more informed, so that they can collaborate with their consultant partners in a more impactful way," he explains. "It illuminates the nuances of a project, helping clients ask the right questions and participate more actively in critical project decisions to ensure the best possible project outcomes."

Powerful new features coming soon

SAP Joule for Consultants has been generally available for almost one year, and the demand from both large firms like KPMG and smaller organizations has been tremendous, Alvarez says — a strong validation of its value proposition. The next major milestone is already on the horizon: partner knowledge integration.

“Our system integrator partners have institutional knowledge that embodies their industry experience and the best practices that distinguish their services and create predictable project outcomes,” he explains. “Soon, they’ll be able to add that institutional knowledge to their instance of SAP Joule for Consultants — creating a single, unified solution that puts both SAP and firm-specific knowledge at their consultants’ fingertips.”

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